Shipping Policy

Information about how and when we dispatch orders across Australia.

Last updated: 2024

Order Processing

  • Orders are processed within 1–2 business days if the item is in stock.
  • If your item is not in stock at the time of order, we will contact you directly to discuss timing and options.

Domestic Shipping

  • Shipping charges are calculated and displayed at checkout based on item weight, dimensions and your delivery address.
  • Australia Post is our most commonly used shipping method and is generally the most cost-effective option.
  • For items exceeding 120 cm in any dimension, a courier service will be used.
  • Estimated domestic transit time is generally 3–4 business days depending on your location.

Order Tracking

  • Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.
  • For further assistance tracking your order, phone us on 07 4164 2000 or email info@sbtparts.com.au.

International Shipping

  • We do not currently ship internationally.
  • If you have specific requirements or would like to discuss international delivery options, please contact us at info@sbtparts.com.au.

Returns & Refunds

For information about returning an order, please refer to our Refunds Policy.

Questions about your order? Contact us at info@sbtparts.com.au